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Over the last five years, we have developed tools and methods to rapidly get our clients to a reasoned, effective and financially attractive ITAM, ITSM or SAM solution. Evidence of our capabilities can be obtained in the Clients section of our web site. We have been engaged by some of the worlds brightest and best companies to advise them and/or provide solutions which have literally saved millions of pounds net in a very short space of time.
So whatever your infrastructure, industry sector or your ITAM / ITSM / SAM initiatives we will aim to seek pragmatic solutions for you which will last and which are optimised for cost versus return.
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We encourage you to browse our web site but in summary we cover the following areas and the convergence and integration between them:
IT Asset Management; agent / agent-less discovery, asset repository (contract, finance, SLA etc), reconciliation, integration, auditing (hardware, software, physical and electronic), MADC process analysis and rework, barcoding (for MADC automation), chargeback, fixed asset repository.
Software Asset Management; licence entitlement repository, licence pooling, request management, proof of purchase check and capture, reconciliation, cost allocation, contract/VLA management.
IT Service Management; CMDB architecture and customisation, discovery policing of CMDB data, configuration management and data quality processes, Change & Release Management, Problem & Incident Management and Service Desk.
Software Distribution; patch management, provisioning, licence harvesting, policy enforcement, remote control, basic inventory, profiling and self healing.
In support of these areas ITAMS has extensive experience in areas such as Active Directory, application packaging, Unix, Microsoft OS, databases and ODBC, IP networking, SNMP, NetBIOS, client / server and agent based applications, workflow, data mining, web server, project management, business and process analysis, systems integration and more.
Our Vision the convergence between IT Service Management, Discovery and Software Distribution technology centred around Configuration Management and complemented by a specialist Software Asset Management practice. |
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